Testimonials – Kim Wight Mortgage Broker

Here’s what some of Kim’s happy clients have to say about her service:

“This is my third mortgage with Kim. My purchase of my property was a little more complex than most,  with the vendors having issues with the title. Kim did everything to make the transaction smooth and uncomplicated. She kept me informed and tried to assist with solutions for the vendors. I have and will recommend Kim to everyone. And she’s a fabulous person too.’ Emma

“Each time I require assistance with my mortgage, I always turn to Kim. Kim always provides great service, has extensive knowledge and provides the best advice suited to my needs. I trust Kim’s recommendations and value Kim’s integrity and honesty. Kim doesn’t try to push or sell you something you don’t need.” Berni

“‘I just want to thank Kim for making refinancing easy……….she is very professional and everything ran very smoothly. She always kept us up to date and I really appreciate the time and effort she provided “‘. Allison

“‘Absolutely great service again. This is the second time I have dealt with Kim and it\’s so stress free and I don\’t have to worry about anything. A smooth easy process for something that could otherwise be very very stressful. Thanks Kim you are amazing”‘ Julie

“‘Great customer service and knowledge during a stressful time, genuine concern for the client at all times, would always recommend Kim Wight to everyone” Steve

Kim was extremely responsive to my needs and was prompt in responding to my calls and emails. Her frank advice was appreciated and her personal approach was very welcome. I would strongly recommend Kim to my family and friends. Joe

I am constantly amazed at the level of service provided by Kim and her team (Maria). Kim found a great product. She always gets back to us immediately (often at crazy hours which I appreciate but would not expect). She follows things up for us without prompting to ensure timely settlement. I have used her for years and would never go anywhere else. I have no idea why people would go directly to a bank when Kim makes it so easy to find the best home loan and sees it through to settlement on our behalf. I can’t believe the service is free!  Hayley

I have used other mortgage brokers before and can say Kim has been the best. She really went well and above the call of duty many times to make sure things were all done. I have recommended her to other people I know and can not thank her and recommend her enough. Valeria

Kim’s service was exceptional. She provided us options of products to meet our needs, was honest about what was in our best interest and kept us up to date with where our application was up to. She was extremely efficient and knowledgeable. Kim sped up our application by ensuring we knew exactly what we needed to do, as well as how and when it needed to be done! I would highly recommend Kim to any of our friends or colleagues who were requiring finance. Caroline

“Kim made a difficult process easy. Although our search for the perfect home was longer than expected she kept us current in our loan documentation so we were ready to go when the perfect home presented itself.We would recommend Kim without hesitation !” Alastair

I’ve dealt with Kim several times over the past 7 years & she has always been very helpful & informative. Makes the daunting task much easier. Brad

Kim has given great service over several loans over several years. I would not hesitate to recommend her for her service and proactive attitude. Michael

Excellent service with a professional attitude and easy going nature. Made the process very easy. Merrilyn

Kim changed my life. Her professionalism, her knowledge and caring nature are beyond all expectations. Just fabulous!! Lee

Kim is great, very approachable and helpful.  She answered all of our questions and responded promptly to our countless emails we sent her! She was really good in helping us work out our payments now but what they might be in the future with different circumstances ie different interest rates and different mortgage levels.  It was a great help and one less thing we needed to stress about! Brad & Yvette

“Kim is such a pleasure to deal with, she made the whole transaction easy and uncomplicated. And she’s a lovely person too!!! I would have no hesitations in recommending her to friends and family”. Scott & Emma

Once again Kim has provide us with outstanding help to our needs. Thanks Again Kim Looking Forward to be doing business again soon!!! Steve

Really helpful – always available, good advice and very friendly and personable . Celia

Kim even helped me out when I was on holiday in NZ.  I was so worried out about my loan (nothing to do with Smartline, but Kim had a backup plan in place within the day so I could relax and enjoy the rest of my holiday.  She’s so professional easy to deal with and reassuring.  I would recommend her to all of my friends. Thanks Julie

Kim was very helpful and continued to keep in contact right up until I got the keys to the new place in which she left me a lovely message congratulating me. She explained things in a easy to understand language and was always contactable for my many, many questions. I would definately go through her again if and when I decide to purchase another property. Michelle

We weren’t getting anywhere with our bank, that we had been with for over 20 years and were recommended to see Kim. She was very efficient, kept us up-to-date with what was happening and couldn’t praise her enough. We are extremely happy with her service and expertise. We are very happy customers!
John & Jane

Both Kim and Heather Williams were brilliant, the best customer service I have EVER had, they possess a level of expertise far beyond any other mortgage advisers I have encountered. They know the products and the markets, and I cannot praise their efforts enough. I value customer service as the main factor in any transaction I undertake and the standard I encountered with Kim and Heather is way above any other business I have encountered.

Kim went above and beyond to secure the right loan for us, we are definitely in her debt. She was always available and kept us up to date with every detail.
Sue & Sam

Kim went above and beyond in helping us with our home lone check-up and restructure. we first started with Kim about 8 years ago and have maintained contact since.
Glenn & Fiona

Kim was an absolute rock during the purchasing process; she was available seemingly any time of the day or night to answer my questions, she worked hard to get me the best loan possible, and went the extra mile to meet my very tight deadlines. I am so impressed with Kim’s dedication and professionalism that I have already recommended her to my brother and will continue to sing her praises. Thanks Kim for a job well done.


I bought a property with a short settlement which also happened to be over the holiday period. It was quite complicated with loan structuring and cross security but Kim, assisted by Heather Williams, somehow managed to get it done – working through their holidays and dealing with the bank in the absence of their usual contact which was astoundingly difficult. I am extremely grateful to have found them.


I was/am impressed with Kim’s professional approach, her contacts, her skills and knowledge in her area of expertise.  Worked with me right up to the last minute before Settlement.  Great Adviser to have advising, supporting throughout the process.I have no hesitation in recommending Smartline.  How impressive was my Adviser – she impressed me with her professional approach, her expertise, great people skills and obvious excellent rapport with different Lenders.  And the contact will continue over the coming years whether it is advice on current economic trends or organising the next mortgage for myself or family.  Many thanks for working with me on this project and any future ones.


Kim organised our previous loan within a tight time frame. She once again displayed her efficiency and experience in acquiring our new loan. She is always easy to contact and keeps you informed of how the loan application is progressing. She was able to increase the discount we received on our new loan which was very pleasing.My experience with Smartline, specifically Kim Wight, has been exceptional. She has listened to our needs and sourced the best loan at the best rate. Our loan was processed within a tight time frame. Kim is professional, easy to talk to and always available for questions and follow up. I would strongly recommend Kim when trying to determine the best loan and then getting the job done.

Narelle & Mark

 Kim has been wonderful over the past 6.5 years of being a Smartline customer. She has always been available when we needed her and so very supportive. Buying a house and having a mortgage is daunting but Kim at Smartline made the process seamless and stress free and took the time to ensure we understood the process completely before we signed any documents or made any decisions. We have now come back to Kim to re-finance for renovations on our home. And again, Kim was there and available when we needed her. We would have no problem recommending Kim and Smartline to our friends and family.

Casey & Ryan

Amazing service, very thorough and always kept up to date with our application status. Kim Wight’s assistance and support enabled us to now be in control of our finances and to live much more comfortably.

Very supportive, friendly and efficient. I would readily recommend Kim to others for her personal and professional approach.

Because of a shared investment, my situation was just slightly different to a simple loan which proved to be too difficult for two other brokers I had tried – they simply said they couldn’t help me.
Kim was EXTREMELY helpful throughout the whole process. Add to that it was over Christmas and New Year and it makes her work even more impressive.

Not having used a mortgage adviser before, I did not know what to expect. I was pleasantly surprised at how good the service was. I have already, and will recommend her to friends and colleagues.

Having obtained three loans with Smartline now, I would not consider getting any loan without my amazing broker. Smartline has been invaluable for me. I do not have time to shop around for myself and I know that my broker can ensure I’ve got the best deal and does all the negotiations for me.

This is the second time I have used Kim – between my first and second purchases she has always been available to answer both may sane and insane requests for information with great humour and a laugh. She has always been extremely honest, and has gone above and beyond for me when things have hit snags.

I want to thank Kim Wight for her fantastic service. She helped me enter the property market quickly and hassle free. Kim was professional at all times, flexible and very knowledgeable.
She made a daunting experience so easy. I would highly recommend Kim to friends and family. Anyone who is fortunate enough to deal with Kim will be very happy I am sure.

Just a note to thank Kim for all her help and work with our latest venture! Her guidance was greatly appreciated. Once again thank you very much and I am sure we will be in contact in the future.
Andrew, Sarah and Madison

Kim showed compassion and very honest in her service to us, I could see Kim did work hard to ensure she delivered to my satisfaction and Kim has meet them to a point that I have used her services again.

Kim was very helpful in every way. If I had any question about the loan she had all the answers.

Smartline was a great choice for us, as it took all of the hassle and stress out of finding the right bank to go with. Kim was always there to answer any questions we had about the whole process. I would highly recommend Kim to anyone!

I’m on cloud 9 at the moment! I want to thank Kim for helping us with our loan and for putting up with my anxieties. She is not only the super broker but you are also an angel!!! I will be telling everyone I know about how fabulous Kim is.

Kim could not do enough to help me with my recent loan applications. She was always available to help and if the phone was busy Kim would always return my calls the same day…. truly a worry free and hassle free service. Thanks again.

Kim Wight has provided excellent service over the past three and a half years. She has always been helpful, informative and easily contactable. I have happily referred her to friends.

I recommend Smartline to all prospective home buyers. They provide an efficient service and find the best possible loan for you. Kim Wight was my Smartline Personal Mortgage Adviser. She was extremely efficient throughout the entire process. Right from the beginning she was very approachable and explained each of the steps clearly, which is very important for a first home buyer. Kim was also very flexible throughout the entire process. She was willing to meet me at my home to discuss issues related to the loan, which I thought was very convenient. She was also in contact regularly by phone and email to inform me of the process. Overall, purchasing a home has been made a whole lot easier because of the work of Kim and Smartline.

Smartline made the whole daunting process of finding the right loan a painless and effortless experience. I couldn’t have asked for a better company and people to deal with. Highly recommended. I will certainly be recommending them to my family and friends.

I would strongly recommend Smartline as I have found in my own circumstance their service to be punctual and professional at all times.

Smartline provide a fantastic service. Kim was always informative and thorough and provided invaluable information at any time of day. I have no hesitations in recommending Smartline to any of my friends and in fact have done just that. Thank you for a great service, and for keeping me informed and up to date at every stage.

Kim was always available for a chat and very patient with my frequent changes of heart etc.
If she was unavailable others from the office were always happy and able to help.
Her follow up with how all is going is appreciated also.

Kim is a very helpful and considerate person, nothing was to much trouble and she did absolutely everything possible to help me organise my finances and purchase. Kim is a great representative of Smartline.

Thank you for the services of Kim Wight.

Smartline is a very professional company and their consultants are knowledgeable and helpful. We are very pleased with our loan and the guidance we received from Smartline was excellent. We would recommend them to anyone looking to borrow.

I have now used Smartline on a number of occasions and I have always found them to be very professional with a great service ethic, nothing is too hard.
Garth and Penny

The fact that it’s a free service (no cost to us) is brilliant. Saves A LOT of running around too.
Twelve months ago I convinced a good mate of mine to call my Smartline consultant which resulted in him successfully getting a home loan.

Kim Wight was sensational! A real asset to the Smartline team, she was always there when I needed her, she followed up on things and went the extra mile, I would have no hesitation in recommending her to my friends.

Smartline took care of all the hassles with getting our first home loan. Before we knew it, our loan had been approved.

We felt at ease with Kim straight away, she was very personable and easy to deal with. She kept in touch and nothing was too much trouble. She went over and above her duty of providing valuable information.

Kim from Smartline helped us so much, without her we would never have been able to do it!!!

Kim was fantastic and very knowledgeable. Kim gave me the right advice for my circumstances and was not pushy. Kim listened to my needs and recommended the right options.
As a result of Kim’s great service, I have referred my brother to Kim and will continue to refer other people to Kim and Smartline.

Professional approach with respect of your abilities and friendly advice of what is the best for you. I am very satisfied with the service Smartline provided to me. Their professionalism and knowledge of the market provided me with trust. For a whole year they sent me their newspaper, which kept me informed all the times and helped me to choose the best loan and the best time to buy.

We found Smartline very professional and followed up on our loan, even after it was finalised. I would recommend Smartline to anyone seeking a home loan. Smartline made the search for a suitable loan easy.

Smartline were helpful, knowledgeable and friendly. They had our best interests at heart.

Smartline provided us with a high level of expert advice during our recent re-financing exercise. The consultant (and other staff) were always contactable, always displayed a willingness to address our questions in a prompt and courteous manner. We believe the advice and the service Smartline provided, resulted in a considerable saving to our overall financial situation.

Good work, many thanks, will highly recommend.

Couldn’t have asked for a better service. The new loan that has been arranged meets all my needs, and was a relatively painless move, thanks to the staff at Smartline. It’s always a welcome surprise when things happen ‘as advertised’.

Just a note to say thank you for your time and assistance in helping us to own our own home. We are most grateful and couldn’t be happier.
Ian and Sandra

A simple message of appreciation to someone who always has a special way of putting others first.
We would like to thank you for helping us achieve our dream, we are very grateful.
Richard and Rebecca

THANK YOU so much for everything you did for us to procure our home loan. We are most appreciative and hope this calendar entices you to come to Tasmania. Our home is not far from this Cateract Gorge.
Lyn and Joe

Our purchase was settled yesterday, with just about everything that could go wrong, going wrong EXCEPT for what you did for us – – arranging our finance. Your knowledge and expertise meant that we could concentrate on fixing all the other problems knowing full well that our finance was looked after. We would like to thank you very very much for all your help. We are already referring you to all our friends, the service offered is absolutely sensational. Again a big thank you.

A quick note to say thank you for all your hard work and patience with the mortgage brokering. We hope all your clients aren’t like us !!
Caroline and Charles

After having a mortgage with a large bank for 11 years, they made it difficult for us to refinance our mortgage. They were more concerned about making profits for themselves than what my family and I needed. But Smartline were helpful, knowledgeable and friendly. They had our best interests at heart.

Thank you so much for all your efforts and assistance in helping me secure my home loan. Your efforts and kindness were much appreciated (They still are !)

Thank you for my card. What a sweetie! Just to let you know I get the keys to my apartment on Friday, which is a great birthday present for me! I really appreciate all that you have done. Thanks for everything! I will be mentioning your name to anyone who is interested in a loan! (um, Is Melbourne too far to go?:)

My transaction is now complete and the loan facilities are in place. Thank you (and your staff) so much for your assistance with my recent re-financing deal. Your operation was very professional and the business was conducted efficiently and with the absolute minimum of fuss. You obviously have a very good relationship with the various lending bodies and their respect.
I will recommend your services to my friends and associates, and I look forward to dealing with you in the future.

The Smartline people, not just my consultant, have always been very helpful. They are always available for you and are very knowledgeable and professional. I felt very comfortable conducting my financial business with them and would not hesitate to recommend them to others or to go back to them for future assistance if required.

My husband and I owe a big thank you to Kim Wight for all her help. We didn’t want to move from where we are living and we were in need of help to stay here so we contacted Kim for her advice. We took out a reverse mortgage on our home. Kim did all the paper work and all we did was sign after she explained everything to us making the whole transaction very easy to understand. We now have a new car that we needed and will soon have a verandah added to the back of our house, but best of all we are still in our own home.
Ernie and Joyce

Your very professional and personal service made applying for my investment loan easy. Keeping me informed at every stage and answering my calls promptly. I would not hesitate to recommend your services to my family and friends.

Friendly and personalised service, we were not treated like a number. Robert and his team went out of their way to help and to follow up on a few problems with the bank.

Our consultant was very flexible for the times that we meet with her (out of usual business hours). Regular telephone calls and emails advising on what stage the loan was up to and what was required next. I thought getting a home loan was going to be a very stressful time, but our Smartline adviser made it a very good experience. When any of my friends or relatives need a loan, I will certainly be referring them to Smartline.

Your consultants were very friendly, approachable and informative. I would have no hesitation in referring them to anyone looking for a loan in the future.

I would like to express my advocacy for Smartline’s Financial Services. My wife and I sought advice in buying a new home in Sydney’s inner west and were delighted with the service and support we received. We were guided and directed through the entire process by our Smartline adviser Kim Wight. Kim’s help was invaluable, and her advice was priceless. We would have no hesitation in recommending Smartline to prospective home buyers. Buying a home can be a tiresome process. Thanks to Smartline’s management, it was easy.